Core EnhanceMint

Achieve your business potential with Core EnhanceMint – modern managed services support that sits right at the core of your business

How Core EnhanceMint aligns with your business

Modern managed services support can be challenging. It’s often reactive and complicated. Service level agreements that define support can be generic or unclear. As a result, your business may have poor transparency and limited visibility.

This has changed. Core is a unique approach that gives you proactive, transparent and swift support that you can rely on.

The Core offering forms part of Mint’s Managed Services Partner (MSP) service within our Enterprise Resource Platform (ERP) portfolio. It ensures your ERP business has efficient and capable managed services support alongside thorough onboarding and that you are fully integrated into the Mint Service Desk.

Trust. Transparency. Support, transformed

Core forms part of a comprehensive re-imagining of support services with Mint. Together with Premium and Essential, Core forms a perfect triangle of services, personalised attention and in-depth strategic collaboration that changes how you experience managed services support from Mint.

The Core EnhanceMint offering forms part of Mint’s Managed Services Partner (MSP) service within our Enterprise Resource Platform (ERP) portfolio. It ensures your ERP business is provided with efficient and capable support alongside thorough onboarding and ensures you are fully integrated into the Mint Service Desk.

Core EnhanceMint offers you:

DLP – Data Leakage Prevention

MFA – Multi Factor Authentication

RBAC – Role Based Access Control

Conditional Access Policies

Backup and Recovery

DevOps User Maintenance

Security Audits

Resource scaling

modern managed services support

Core EnhanceMint will enhance your business, improve your processes, increase your value-add and transform your digital investments within a support ecosystem that’s designed to fit your digital transformation or IT strategy.

Pillar 1

Next-generation onboarding

As part of our MSP service within our ERP portfolio, EnhanceMint Core ensures your ERP business has the support it needs. This kicks off with our exceptional onboarding process that’s designed to integrate you into our Mint Service Desk across multiple levels. Our onboarding is designed to build relationships, and our EnhanceMint Core offering is designed to make these relationships last.

Pillar 2

Exceptional Service

With our ticketing system, you gain access to a comprehensive support ecosystem that resolves your problems quickly and effectively. You are not just a number – we take the time to gain in-depth insight into how your business works and how your technology investment can support your business strategy.

Enhance your digital investments

It doesn’t matter where you are on your digital roadmap, we will enhance your business, improve your processes, increase your value-add and transform your digital investments. Together, we will create an EnhanceMint proposal that’s best suited to your digital transformation or IT strategy.

Mint Group