Expert Managed IT Services Provider (MSP) in South Africa

Mint is Your Preferred Managed Service Provider for Mastering, Securing, and Optimising Microsoft Cloud Environments

As a top Managed Services Provider in South Africa, Mint MSP offers a suite of six specialised services designed to enhance your cloud experience. Our industry-certified team brings extensive Microsoft Cloud expertise to help businesses like yours leverage the full potential of their cloud investments.

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SurveilMint + Mint MSP Service	Core	Essential Core	Essential Advanced	Enterprise Core	Enterpise Advanced	Enterprise Insights
Automated Cost and Licensing Optimization Reporting	✔	✔	✔	✔	✔	✔
Secure Score based on Telemetry	✔	✔	✔	✔	✔	✔
Helpdesk Support (8am-5pm Monday to Friday)	✔	✔	✔	✔	✔	✔
SLAs with Proactive Maintenance and Management of Tenant			✔	✔	✔	✔
Trained Helpdesk Engineers	✔	✔	✔	✔	✔	✔
Ticket Portal Access			✔		✔	✔
Phone Support and Email Support	✔	✔	✔	✔	✔	✔
Dedicated Account Manager			✔	✔	✔	✔
Knowledge Base, on customer requirements			✔		✔	✔
Monthly Ticket Reporting	✔	✔	✔	✔	✔	✔
Monthly Service Review Reporting			✔	✔	✔	✔
Architecture Overview and Quarterly Security Planning			✔	✔	✔	✔
Office 365 – Productivity	Core	Essential Core	Essential Advanced	Enterprise Core	Enterpise Advanced	Enterprise +
Activity Reports and Adoption Score	✔	✔	✔	✔	✔
Alert Policies			✔	✔	✔
Audit (standard)			✔	✔	✔
Data Lifecycle Management					✔
Data Loss Prevention			✔	✔	✔
Exchange Online Protection	✔	✔	✔	✔	✔
Information Protection and Message Encryption			✔	✔	✔
Microsoft 365 Apps	✔	✔	✔	✔	✔
Defender for Office 365 Plan 2					✔
Defender for Office 365 Plan 1			✔
Advanced Anti-Phishing, Safe Attachements, Safe Links			✔		✔
Teams Phone and Teams Data Loss Prevention					✔
3x Premium & Custom Compliance Templates					✔
Enterprise Mobility + Security	Core	Essential Core	Essential Advanced	Enterprise Core	Enterpise Advanced	Enterprise +
Active Directory RMS				✔	✔
Advanced Threat Protection				✔	✔
App Governance and RMS				✔	✔
Config Manager Endpoint Protection				✔	✔
Defender for Cloud Apps					✔
Defender for Identity					✔
Entra ID Plan 2					✔
Entra ID Plan 1			✔	✔
Entra ID for Office 365	✔	✔
Intune Plan 1			✔	✔
Intune Plan 2					✔
Windows	Core	Essential Core	Essential Advanced	Enterprise Core	Enterpise Advanced	Enterprise +
Application Control,Bitlocker			✔	✔	✔
Defender Antivirus			✔	✔	✔
Defender for Endpoint Plan 2				✔	✔
Defender for Endpoint Plan 1		✔	✔
Endpoint Data Leakge Prevention				✔	✔
SurveilMint	Core	Essential Core	Essential Advanced	Enterprise Core	Enterpise Advanced	Enterprise +
Copilot Readiness and adoption			✔		✔	✔
EA Renewal (>1000 Users)				✔	✔	✔
Security Governance (Administrative and Regulatory)			✔	✔	✔	✔
Data Cleaup and removing stale information			✔		✔	✔
M365 Cost Optimization	✔	✔	✔	✔	✔	✔
Security Assessment and ongoing Reporting	✔	✔	✔	✔	✔	✔
Add-Ons	Core	Essential Core	Essential Advanced	Enterprise Core	Enterpise Advanced	Enterprise +
Impersonation Guardian	O	O	O	O	O	O
Engaging security awareness training modules (Up to 250 Users)	✔	✔	✔	✔	O	O
Interactive phishing simulation templates (Up to 250 Users)	✔	–	✔	–	O	O
User training insights (Up to 250 Users)	✔	✔	✔	✔	O	O
Customizable training, phishing and branding	O	O	O	O	O	O
Training completion certificates	O	O	O	O	O	O
Front-line employee training	O	O	O	O	O	O
Human Risk Intelligence	O	O	O	O	O	O