Understanding and maximizing Customer Lifetime Value (CLV) helps banks become more profitable, and AI is key to enabling this. This is according to experts participating in a webinar hosted by Microsoft Gold Partner Mint, in partnership with ITWeb in April. It focused on building customer value with Microsoft Dynamics 365 and reducing customer acquisition costs with the help of AI. Dennis Lupambo, Mint Africa executive at Mint Management Technologies, said the traditional tools and metrics most organizations use are insufficient to adequately measure and improve CLV and customer profitability. He explained that CLV is the value of future net cash flows
Four Compliance Steps When Moving to the Cloud In part 1 of my blog, I provided non-technical readers with a better understanding of what the Cloud entails. We will now look at compliance and the steps that can be taken to address these concerns from a legal perspective. Compliance is a daunting task even for the most seasoned professional. Irrespective of the industry, there are ever evolving rules and standards that need to be navigated. Understanding compliance is akin to packing an umbrella when the clouds look stormy. This blog will aim to enable you to enforce compliance and help
“Hey! Stop having your head in the clouds!” This expression is very often used to refer to someone as either being absentminded, out of touch with the everyday world or simply having impractical ideas. In this blog, I will illustrate that these days having your head in the clouds is a good thing and how being focused on the possibilities of the cloud will contradict the negativity so often associated with the expression! The purpose of this blog will therefore be to enable the non-technical reader to have a better understanding and hopefully appreciation of what cloud computing entails or
Understanding and maximizing Customer Lifetime Value (CLV) helps banks become more profitable, and AI is key to enabling this. This is according to experts participating in a webinar hosted by Microsoft Gold Partner Mint, in partnership with ITWeb in April. It focused on building customer value with Microsoft Dynamics 365 and reducing customer acquisition costs with the help of AI. Dennis Lupambo, Mint Africa executive at Mint Management Technologies, said the traditional tools and metrics most organizations use are insufficient to adequately measure and improve CLV and customer profitability. He explained that CLV is the value of future net cash flows
Sustainability has emerged as a critical issue across all industries, including the services technology industry. Companies in this sector have a vital role to play in building a sustainable future by reducing their environmental impact, adopting sustainable practices, and leveraging technology to address environmental challenges. 1. Energy consumption One of the key areas of focus for the services technology industry is energy consumption. Data centers, cloud computing, and other IT services consume a significant amount of energy, and as demand continues to grow, the need for sustainable energy solutions becomes more urgent. To address this challenge, many companies are turning
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