Choosing a customer relationship management (CRM) platform that’s fit for purpose and seamless, along with all the other business terminology used to define longevity and success, can be challenging. What is the strategic advantage? What architecture does ...
Using Microsoft’s AI and machine learning features such as Azure Cognitive Services, within a Cloud CRM system, enables smart automation of sales, marketing, and customer service activities like lead scoring, sentiment analysis, and chatbots which can hel ...
It is now time to unleash the power of AI on customer data analytics to segment customers individually, objectively, and quantitatively on CLV to maximize profit.
Managing the customer. This has become the pivot on which businesses rise and fall. The tipping point towards greatness that allows for an organisation to thrive in a highly competitive and challenging market. As PwC puts it - it is an ‘obsessive focus on ...
Customer relationship management (CRM) solutions are feature-rich platforms offering enterprises a wealth of tools to manage processes and customer engagement. But they are expensive and over-optimised for what the organisation needs, right? Wrong. CRM ...
If your business is not seeing the value if you are not able to leverage your CRM functionalities to gauge metrics and customer experiences, and if you cannot gain granular insights that serve your business, then it’s time to consider upgrading or changing your CRM platform.
The right CRM platform will help you support your customers and your business, and will help you to refine business processes, reshape and optimise operations, and build an engaged workforce.
Completely De-risk your implementation of MS Dynamics CRM platform with expertise that’s proven and a passion for helping companies re-imagine their potential with a solution that fits like a glove and exceeds expectations.
You need to consistently push the boundaries of your sales strategy in order to connect with new people and be steps ahead in this highly competitive game.
If the sales teams aren’t aligned with the rest of the company, it will provide a disjointed experience for the customer.
JOHANNESBURG +27 (011) 856 4400 info@mintgroup.net
1st Floor Devon House, Hampton Office Park 20 Georgian Crescent, Bryanston, 2191
CAPE TOWN +27 (021) 974 6264 info@mintgroup.net
1st Floor, Willowbridge Shopping Centre Carl Cronje Drive, Tyger Valley, 7530
Hermes House, Unit 1 Fire Fly Avenue, Swindon, Wiltshire, SN22GA.