Dynamics 365 Customer Engagement

Use Dynamics 365 Customer Engagement to engage your customers, unify your sales and marketing activities, and drive sales with an all-in-one CRM cloud platform.

What is Customer Relationship Management?

Customer Relationship Management (CRM) encompasses a strategic roadmap fueled by technology that drives targeted customer and lead engagement campaigns to drive successful outcomes.

Dynamics 365 offers an intelligent CRM platform that avails a seamless integration of customer-centric applications that work together in the cloud to provide invaluable client and marketing insights, using your data to work for you through Dynamics 365 insights and capabilities.

Become Customer-Centric with Dynamics 365

At Mint, we know that the key to a successful business is building and growing customer and prospect relationships, automating processes and applying business intelligence to get invaluable insights that will help you to predict your next sale, drive valuable targeted conversations and ensure a 360-degree view of all sales and marketing operations.

Customer Service

Enable your team to exceed customer expectations by providing real-time insights and professional support

Marketing

Increase lead generation, track market trends and sales closure rates with an easy-to-use marketing automation tool

Customer Insights

Use AI-driven integration to provide customer insights that help your sales team make better decisions faster

Field Service

Optimise your field service agent outputs with tools that include remote access monitoring and offline

Project Service Automation

Provide personalised and easily automated processes that control project outcomes and experiences

Create customer-centric experiences with Dynamics 365

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Microsoft Relationship Sales

Utilise the powerful capabilities of Dynamics 365 Sales and LinkedIn Sales Navigator to build profitable business relationships through social selling.

Diversity and Inclusion

Sales & Marketing Enablement​

Benefit from team efficiency that drives the sales management process, so you can expand customer services and have a customer-centric approach.

Career Growth

Anti-Money Laundering & Client Remediation​

Ramp up your remediation efforts and ensure happy customers while enabling compliance, regulatory and Know-Your-Customer processes.

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Dynamics 365 Digital Transformation

Capture new sales and marketing opportunities across your organisation when you bring people, data, and processes together with Microsoft Dynamics 365

Diversity and Inclusion

Data-Driven Customer Insights​

Use your data in integrated systems to focus on your customers by analysing behaviour, predicting future actions, and driving operational excellence. 

Contact Mint today