Introduction
A rapidly expanding South African education provider sought to modernize its student device environment as digital learning became central to classroom delivery.
With growing campuses and an increasing number of learners, the organization required a secure and scalable way to manage devices through a cloud-based education technology framework.
The existing manual processes, licensing inconsistencies, and limited governance prevented the institution from supporting its modern learning ambitions.
The Challenge
The education group faced mounting operational pressures as student device volumes increased. Devices were configured inconsistently, creating security gaps and frequent disruptions.
Manual setup processes consumed valuable time for the small IT team, making it difficult to enforce compliance or maintain visibility across the fleet. Licensing issues surrounding Microsoft 365 and Windows further complicated device setup and delayed Intune enrollment.
The organization needed a modern endpoint management approach that would support secure learning, improve governance, and create a stable digital environment for students and teachers.
Why the Client Chose Mint Group
The provider turned to Mint Group due to its proven experience in modern workplace transformation and cloud-based device management for education environments.
Mint had a strong track record in helping schools and learning institutions standardize Microsoft Intune deployments, optimize Microsoft 365 Education licensing, and build long-term governance frameworks.
The client valued Mint’s advisory-led approach, which combined technical implementation with practical guidance, documentation, and the ability to uplift the internal IT team’s capabilities.
Insights gathered during the evaluation phase demonstrated Mint’s understanding of education governance, BYOD strategies, and the operational realities of a modern learning environment.
The Solution
Mint Group introduced a fully modernized endpoint management model built on Microsoft Intune and Microsoft 365 Education. The team enrolled the first group of student devices at Mint’s offices to validate the configuration process before completing the rollout onsite.
Throughout the engagement, Mint resolved incorrect Microsoft 365 and Windows licensing assignments and upgraded priority devices to Windows 11 Pro, enabling seamless and compliant enrollment.
Mint deployed standardized Intune configuration profiles across all student lab devices to support secure learning, enforce governance, and ensure consistent user experiences.
This cloud-based approach allowed the organization to manage devices more effectively, reduce manual intervention, and maintain a stable and secure environment aligned with education technology best practices.
Implementation Journey
The rollout progressed through structured phases to balance technical configuration with governance improvement. Mint began by preparing the first set of devices offsite, validating compliance and refining management settings.
The team then completed the on-site configuration of all lab devices, applying Intune profiles that enforced security settings, student usage requirements, and institutional policies.
During implementation, Mint uncovered and corrected licensing misconfigurations, ensuring that all devices met the requirements for Intune enrollment and Microsoft 365 Education capabilities.
The provider also received advisory support on tenant governance, segmentation, endpoint security, and documentation, strengthening its long-term operational readiness.
The Results
The education provider experienced immediate gains from the modern endpoint management approach. Devices that once required extensive manual configuration could now be deployed and governed centrally through Intune.
Security and compliance improved significantly due to standardized configuration profiles, while licensing corrections reduced risk and unlocked features essential for cloud-based management.
The IT team gained clearer visibility, faster turnaround times, and fewer device-related issues, enabling them to better support teachers and students.
Client Perspective
Leadership at the organization noted that the transformation brought stability and consistency to an environment previously marked by unpredictable device behavior.
One stakeholder shared that the move to Intune significantly enhanced the reliability of student devices, making it easier for learners to engage with classroom technology.
Another explained that Mint’s guidance around governance and licensing provided clarity and confidence, enabling internal teams to operate more effectively.
Looking Ahead
With modern endpoint management in place, the education provider is now positioned to scale confidently as enrollment grows.
The foundation built through Microsoft Intune and Microsoft 365 Education supports future expansion, enhanced security features, and ongoing digital learning innovation. Mint Group continues to partner with the organization as it strengthens governance, refines device strategies, and prepares for the next phase of cloud-ready education technology.
