Microsoft
Dynamics 365
Mint Group is Your Preferred Partner for Customisable Dynamics 365 Solutions
Microsoft Dynamics 365 combines advanced CRM, ERP, and Power Platform capabilities to streamline business operations worldwide. Mint Group excels in tailoring these solutions, ensuring optimised processes and enhanced efficiency for your enterprise.
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is an innovative, cloud-based suite that blends CRM (customer relationship management) and ERP (enterprise resource planning) with advanced AI, data analytics, and the Power Platform to offer comprehensive business solutions.
Designed to support businesses of every size, Dynamics 365 facilitates seamless integration of various business applications, streamlining processes across sales, customer service, finance, operations, and marketing.
It offers flexibility to adapt to different industries and customisation to meet specific customer needs, enabling organisations to drive growth, enhance efficiency, and foster innovation in a competitive landscape.
Why Opt for Microsoft Dynamics 365?
Choosing Microsoft Dynamics 365 equips your organisation with a versatile combination of CRM and ERP functionalities, powered by advanced data analytics and AI. This integration ensures agility, scalability, and in-depth insights, driving operational excellence and competitive advantage.
Leverage Mint Group’s comprehensive expertise to harness Dynamics 365’s full capabilities, setting your business apart in today’s rapidly evolving marketplace. Contact us to learn more.
Workflow automation to streamline operations
Real-time reporting for immediate insights
Highly customisable and scalable
Cloud, on-premises & hybrid deployments
Choose Mint as Your Microsoft Dynamics 365 Partner
Established in 1999, Mint has been at the forefront of delivering advanced business solutions that are perfectly aligned with the evolving digital needs of modern enterprises. Specialising in Microsoft Dynamics 365, our aim is to boost customer engagement, operational flexibility, and overall efficiency. Utilising cutting-edge artificial intelligence and analytics, Mint is your strategic ally in navigating digital transformation with Microsoft’s comprehensive CRM and ERP solutions.
As a certified Cloud Solution Provider, we provide a wealth of knowledge and expertise across the full Microsoft Cloud ecosystem, including Azure and Microsoft 365, offering a unified strategy to address your company’s challenges.
Mint UK’s designation as a top Microsoft Solutions Partner also highlights our dedication to excellence and commitment to client success. Partnering with Mint for Dynamics 365 ensures a professional and fully customised solution, meticulously designed to meet your unique business needs. Contact our team today to get started.
Explore our Microsoft Dynamics 365 Suite
Get a full overview of the Microsoft Dynamics 365 Suite, including CRM, ERP, and Power Platform. Learn how these feature-rich solutions can streamline and enhance your business processes.
Don’t hesitate to contact our team with your query.
Microsoft Dynamics 365 ERP
Microsoft Dynamics 365 ERP is a powerful suite of modules tailored to modernise and elevate business operations.
Dynamic’s Business Central module provides a comprehensive solution for end-to-end business management. The Finance module specialises in detailed financial insights and analytics. Lastly, the Supply Chain Management module focuses on optimising logistics and improving inventory oversight.
Each module, including the combined Finance & Supply Chain module (Finance and Operations), is designed to integrate seamlessly, providing businesses with the tools they need for comprehensive operational oversight, financial clarity, and supply chain optimisation in today’s fast-paced market.
Microsoft Dynamics 365 Customer Engagement
Microsoft Dynamics 365 Customer Engagement is a suite of powerful tools within the Microsoft Dynamics CRM ecosystem, designed to improve customer relationships.
Our suite encompasses Sales, Customer Service, Customer Insights, and Marketing modules, each aimed at enhancing customer interactions and loyalty.
This suite enables businesses to gain a 360-degree view of the customer, streamline communication processes, and provide personalised experiences.
With advanced analytics and automation capabilities, it empowers teams to anticipate customer needs and engage them more effectively, driving growth and customer satisfaction.
Microsoft Power Platform
Microsoft Power Platform revolutionises how businesses approach problem-solving by offering a suite of tools that empower users to analyse data, automate workflows, and create custom applications.
It comprises Power BI for data analytics, Power Apps for app development, Power Automate for process automation, and Power Virtual Agents for building chatbots.
These tools work together seamlessly with Microsoft 365 and Dynamics 365, enabling organisations to tailor solutions to their unique needs, improve operational efficiency, and foster innovation with minimal coding expertise.
Accelerate Growth with the Dynamics 365 Suite & Mint Group
Microsoft Dynamics 365 for Customer Service transforms your support services by providing seamless, omnichannel experiences that meet today’s high customer expectations.
This platform integrates AI-powered virtual agents and a comprehensive knowledge base, enabling customers to access support through self-service options and community portals.
With a 360-degree view of customer interactions, it allows personalised service and anticipatory support, ensuring every customer feels understood and valued.
Dynamics 365 for Customer Service enhances agent productivity, facilitates cross-team collaboration, and leverages real-time insights to adapt services rapidly, turning everyday consumers into lifelong customers.
Get started
with Mint Group
Frequently asked questions about Microsoft Dynamics 365
Enterprise resource planning (ERP) is a software system that integrates core business processes such as supply chain management, financials, and customer relations.
Microsoft Dynamics NAV and Microsoft Dynamics AX have evolved into Dynamics 365 Business Central, exemplifying next-generation ERP solutions. These platforms streamline operations, enhance data analytics, and improve decision-making across various business functions, making them essential tools for modern enterprise management.
Customer engagement refers to the ways in which a business interacts with its customers to address issues, understand needs, and adapt to market conditions, ultimately driving better business results.
Dynamics 365 Sales and Dynamics 365 Customer Service are key to fostering strong relationships. They provide tools to engage customers meaningfully, respond to their concerns promptly, and tailor experiences based on insightful analytics.
Effective customer engagement strategies ensure customers feel valued and connected, enhancing customer satisfaction and loyalty.
Microsoft Dynamics 365 is used for integrating intelligent business applications across CRM and ERP systems. It offers a comprehensive suite of solutions to automate and optimise business processes, provide detailed analytics, and enhance customer engagement through data-driven insights.
By leveraging these intelligent applications, organisations can streamline operations, improve decision-making, and achieve superior business outcomes in a unified, cloud-based platform.
Contact our knowledgeable team to learn more.
No, Microsoft Office 365 and Microsoft Dynamics 365 are not the same. Office 365 is a suite of productivity tools, including Word, Excel, Outlook and more, designed to facilitate communication and collaboration.
Dynamics 365, on the other hand, is a collection of cloud-based business applications for CRM and ERP that aims to streamline business processes, improve customer engagement, and drive growth.
While both are cloud solutions offered by Microsoft, they serve distinct purposes within an organisation.
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