Expert Managed IT Services Provider (MSP) in South Africa

Mint is Your Preferred Managed Service Provider for Mastering, Securing, and Optimising Microsoft Cloud Environments

As a top Managed Services Provider in South Africa, Mint MSP offers a suite of six specialised services designed to enhance your cloud experience. Our industry-certified team brings extensive Microsoft Cloud expertise to help businesses like yours leverage the full potential of their cloud investments.

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SurveilMint + Mint MSP Service Core

 Essential
Core 		Essential
Advanced		 Enterprise
Core		 Enterpise
Advanced		 Enterprise
Insights
Automated Cost and Licensing Optimization Reporting ✔ ✔ ✔ ✔ ✔ ✔
Secure Score based on Telemetry ✔ ✔ ✔ ✔ ✔ ✔
Helpdesk Support (8am-5pm Monday to Friday) ✔ ✔ ✔ ✔ ✔ ✔
SLAs with Proactive Maintenance and Management of Tenant ✔ ✔ ✔ ✔
Trained Helpdesk Engineers ✔ ✔ ✔ ✔ ✔ ✔
Ticket Portal Access ✔ ✔ ✔
Phone Support and Email Support ✔ ✔ ✔ ✔ ✔ ✔
Dedicated Account Manager ✔ ✔ ✔ ✔
Knowledge Base, on customer requirements ✔ ✔ ✔
Monthly Ticket Reporting ✔ ✔ ✔ ✔ ✔ ✔
Monthly Service Review Reporting ✔ ✔ ✔ ✔
Architecture Overview and Quarterly Security Planning ✔ ✔ ✔ ✔
Office 365 – Productivity Core

 Essential
Core 		Essential
Advanced		 Enterprise
Core		 Enterpise
Advanced		 Enterprise +
Activity Reports and Adoption Score ✔ ✔ ✔ ✔ ✔
Alert Policies ✔ ✔ ✔
Audit (standard) ✔ ✔ ✔
Data Lifecycle Management ✔
Data Loss Prevention ✔ ✔ ✔
Exchange Online Protection ✔ ✔ ✔ ✔ ✔
Information Protection and Message Encryption ✔ ✔ ✔
Microsoft 365 Apps ✔ ✔ ✔ ✔ ✔
Defender for Office 365 Plan 2 ✔
Defender for Office 365 Plan 1 ✔
Advanced Anti-Phishing, Safe Attachements, Safe Links ✔ ✔
Teams Phone and Teams Data Loss Prevention ✔
3x Premium & Custom Compliance Templates ✔
Enterprise Mobility + Security Core

 Essential
Core 		Essential
Advanced		 Enterprise
Core		 Enterpise
Advanced		 Enterprise +
Active Directory RMS ✔ ✔
Advanced Threat Protection ✔ ✔
App Governance and RMS ✔ ✔
Config Manager Endpoint Protection ✔ ✔
Defender for Cloud Apps ✔
Defender for Identity ✔
Entra ID Plan 2 ✔
Entra ID Plan 1 ✔ ✔
Entra ID for Office 365 ✔ ✔
Intune Plan 1 ✔ ✔
Intune Plan 2 ✔
Windows Core

 Essential
Core 		Essential
Advanced		 Enterprise
Core		 Enterpise
Advanced		 Enterprise +

Application Control,Bitlocker ✔ ✔ ✔
Defender Antivirus ✔ ✔ ✔
Defender for Endpoint Plan 2 ✔ ✔
Defender for Endpoint Plan 1 ✔ ✔
Endpoint Data Leakge Prevention ✔ ✔
SurveilMint Core

 Essential
Core 		Essential
Advanced		 Enterprise
Core		 Enterpise
Advanced		 Enterprise +

Copilot Readiness and adoption ✔ ✔ ✔
EA Renewal (>1000 Users) ✔ ✔ ✔
Security Governance (Administrative and Regulatory) ✔ ✔ ✔ ✔
Data Cleaup and removing stale information ✔ ✔ ✔
M365 Cost Optimization ✔ ✔ ✔ ✔ ✔ ✔
Security Assessment and ongoing Reporting ✔ ✔ ✔ ✔ ✔ ✔
Add-Ons Core

 Essential
Core 		Essential
Advanced		 Enterprise
Core		 Enterpise
Advanced		 Enterprise +

Impersonation Guardian O O O O O O
Engaging security awareness training modules (Up to 250 Users) ✔ ✔ ✔ ✔ O O
Interactive phishing simulation templates (Up to 250 Users) ✔ – ✔ – O O
User training insights (Up to 250 Users) ✔ ✔ ✔ ✔ O O
Customizable training, phishing and branding O O O O O O
Training completion certificates O O O O O O
Front-line employee training O O O O O O
Human Risk Intelligence O O O O O O
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