How open technology is shaping the future.
Artificial intelligence (AI) has become accessible to more than just experts and developers, the technology designed to empower users of all levels and technical abilities. This democratisation of AI has removed the barriers traditionally felt around advanced and emergent technology solutions, making it easy for anyone to explore the potential of AI within their roles and responsibilities.
This easy road to intelligence has resulted in a revolutionary shift within the business. Leaders are expanding their AI use cases, integrating it into multiple systems so it can support decision-making, productivity and outcomes. Employees are becoming citizen developers and automation designers, using AI to create their own solutions or optimise their workflows. And developers are using AI to provide them with much-needed support with increasingly tight deadlines and schedules.
AI’s value is felt in data, analytics, low-code/no-code apps and solutions, insights, content development, marketing, human resources, and reporting. While it still has its quirks and requires the human touch to truly elevate its value, it has become a tool that anyone can use.
Embedding empowerment
Microsoft has taken AI deep within its architecture. Microsoft Copilot is perhaps the most well-known as it has been integrated throughout Microsoft 365 so users can tap into its capabilities across Word, Excel, PowerPoint, Teams, and Outlook. Its increasingly capable toolkit helps people to complete tasks more efficiently, improve productivity and simplify their workflows.
In a recent poll of different people using Copilot across different industries, Microsoft found that users were really digging into the capabilities of the technology. One pulled product information from multiple meetings and, using Copilot, asked it to generate a draft of the new products specifications. The AI then took the data from a variety of different conversations and created a tight outline the company could then use to manage the product’s development more effectively.
Copilot is also being used by developers in the form of GitHub Copilot which has had some amazing results thanks to the AI’s capabilities. A recent study undertaken by GitHub pitted two groups of developers against one another in a bid to see how the AI helped them achieve their goals. Out of 95 developers, 45 used AI to write a web server in JavaScript and 55 didn’t use it. The result? The group using GitHub Copilot completed their task 55% faster in 1 hour and 11 minutes compared with the group that didn’t use AI which completed their task in 2 hours and 41 minutes.
The accessibility of AI
However, Copilot is not the only AI from the Microsoft environment. The company has also developed Seeing AI which uses Azure GPT-4 Turbo alongside Vision to provide visually impaired individuals with detailed descriptions about photos and documents. This can be bolstered by Azure Neural Voices that is, in combination with Azure OpenAI, being used to change communication approaches and personalisation.
These AI innovations are indicative of a new trend towards accessible, human-centric AI applications that prioritise employee and individual wellness and that allow for organisations across different sectors to better serve their markets. In India, for example, a chatbot called iWill uses Azure OpenAI to help people with their mental health across the country.
AI can be used by organisations to tackle anything from document management to employee safety to simplifying everyday tasks and improving overall productivity. It has a use case portfolio that’s expanding rapidly, simplifying business approaches and processes.
Your business can access this potential easily. Mint can help you bring the power of advanced AI into your organisation with AI solutions designed to support you and your unique environment. Our strong relationship with Microsoft and our AI expertise mean we can put AI where you need it.
