Thelle Mogoerane’s digital leap: a hospital built for the future
South Africa’s public healthcare sector is digitizing and evolving, and it is making real differences to livelihoods. At the heart of this change is the second facility in Gauteng to achieve full digitization of patient records through a project led by the Gauteng Department of Health and Mint Group in collaboration with the Thelle Mogoerane Regional Hospital.
This article explains how digitizing patient records improves hospital efficiency, reduces queues, and creates a foundation for AI-enabled care. It also shows how digital transformation in healthcare is tied to employment, youth empowerment and service delivery improvement.
What this article answers:
- How digitized records improve efficiency, patient flow and service quality in hospitals.
- Why Thelle Mogoerane Regional Hospital is a public sector digital transformation case study.
- How technology supports both operational performance and social value creation.
- Mint’s role in public healthcare digitization.
- Why this project sets a replicable standard for other provincial hospitals.
How do digitized patient records improve hospital performance?
Digital patient record systems reduce queue times and improve the quality of care by giving healthcare professionals instant access to patient histories. At Thelle Mogoerane Regional Hospital, this upgrade has replaced the legacy paper-based system with secure digital records accessible in real time by authorized clinicians.
As part of the project, Mint Group implemented Microsoft technologies to enable record management, queue tracking and radiology image archiving. This has reduced the time spent locating files, created a better patient experience and clinicians have more time to spend on care rather than admin.
Why choosing an award-winning Microsoft partner matters in public healthcare digitization
Selecting the right implementation partner is critical when a hospital undertakes a project as complex and sensitive as full records digitization. Beyond technical capability, public healthcare environments require a partner with proven delivery excellence, strong governance, and deep alignment with Microsoft’s cloud and industry frameworks.
Mint Group was recently recognized as the 2025 Microsoft Country Partner of the Year for South Africa, an award that reflects exceptional innovation, service delivery and impact using Microsoft technologies. This recognition is not simply a badge, it signals that Mint has demonstrated measurable value across national-scale projects, including those that modernize critical public services.
For healthcare institutions, this means a partner that:
- Has been validated by Microsoft for outstanding execution in cloud-led digital transformation.
- Understands the regulatory, operational and security requirements of public sector environments.
- Can deliver scalable, repeatable solutions aligned with Microsoft’s best-practice architecture.
- Brings proven methodologies that reduce project risk and accelerate time to impact.
Mint’s award underscores its role as a trusted technology partner for the public sector, making it a strong choice for hospitals seeking reliable, future-ready digital healthcare solutions.
Why Thelle Mogoerane Regional Hospital is a model for AI-ready care
Digitizing healthcare records creates the foundation for AI in public hospitals. With structured and accessible data, hospitals like Thelle Mogoerane can adopt analytics and AI tools to predict patient outcome, improve clinical decision-making, and reduce medico-legal risks.
This capability aligns with Mint’s broader vision for AI-powered public healthcare transformation in South Africa, and supports the Gauteng Digital Health Transformation Strategy, which aims to digitize 800 million pages across 37 hospitals over 36 months.
The inclusion of digital imaging (PACS), queue management and identity-linked access protocols positions Thelle Mogoerane as a digitally mature facility built for the next era of care.
How healthcare digitization supports social value creation
Healthcare digitization projects can create both operational impact and socioeconomic value. At Thelle Mogoerane, the digitization team included 36 young people recruited and trained as part of the deployment process. These individuals now hold real-world experience in IT systems, healthcare data management and hospital workflow operations.
This approach reflects the Department of Health’s commitment to building internal capacity while delivering infrastructure transformation. It also supports broader public sector goals around youth employment and community development. The success story of Thelle Mogoerane is a case study on how digital transformation in public healthcare can be executed at scale. The project has improved operational performance, reduced wait times, enabled secure recordkeeping and created employment opportunities – it’s also changed lives.
Read the full press release here.
