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Smart Notifications
Smart Conversations for customer interactions
Enrich automated notifications through innovative technology to drive actionable conversations through chatbots, cognitive services, stream analytics, and Dynamics 365 technologies.
With Smart Conversations, we help you enable a user to interact with service notifications, thereby ensuring that your customer engagements never hit a dead end.
Exceptional customer experience
Remove the frustration experienced with service notifications that do not allow interactions by enabling smart notifications.
Increased service efficiency
By providing customers with the ability to take action and kick off processes from a notification, services are streamlined.
Streamline customer experience with smart conversations
Enable immediate access to information, remove communication barriers and speed up and enhance service delivery.
Natural user interaction from anywhere using AI-driven conversation
Features
Enhanced and responsive customer service
Reduced staff allocation for menial tasks
Encourage contextual conversations based on the specific notifications
Real-time customer feedback and insights
