Teams Voice
Advanced PABX and call control solution for organisations
What Is Microsoft Teams Voice?
Teams Voice is an advanced PABX cloud-hosted call control solution that enables organisations to use the Microsoft Teams application as a business phone system and comprises advanced calling technology.
The solution empowers organisations to reap the benefits of advanced voice services, call-recordings, and in-depth call reports.
Next-Generation Productivity and Collaboration
Collaborative intelligence
State-of-the-art infrastructure
Cloud-based phone system
Unified communications
Security and compliance
Move Your Telephony to the Cloud in 3 Simple Steps
Activation
Depending on your environment Teams licenses will be activated and user roles assigned to ensure a seamless roll-out of the solution.
Infrastructure
Choose your certified Teams Devices according to your environment and requirements. Device installation and optimisation are included to ensure high- quality audio and video at all times.
Enablement
Training plans and interventions to ensure that your investment will deliver streamlined communication.
Fully Integrated Teams Environments
If you have an existing Teams environment, you can add advanced call center and call control from your existing Microsoft Teams interface.
This enables you to reap the collaborative benefits of Microsoft Teams and extend these benefits to your calling system environment. By having all of your collaboration tasks, such as instant chat, file sharing and calling, in one place, you can deliver intelligent connection experiences.
Features
Call Recording to ensure full compliance
In-depth Teams Voice reporting
Direct Routing from Microsoft Teams
Contact Centre & Call Control capabilities
Reduced calling costs with VOIP least-cost routing
Mobile app integration and calling functionality
