No time to read? Snack on these: Claims processing delays and inconsistent customer service are costing insurers valuable time and customer loyalty. Dynamics 365 Customer Service combines AI-powered automation with omnichannel capabilities t ...
Tough: A Microsoft Partner’s Perspective on Resilience and Opportunity
The word “tough” dominated discussions at our recent leadership strategy conference. It echoed in every survey response, every analysis of market conditions, and every reflection on the technology industry in Africa. As I listened, I posed a fundamental q ...
Microsoft Security Introduces Six New AI-Powered Agents to Transform Cybersecurity
In a world where cyber threats are becoming more frequent and more sophisticated, security teams face mounting pressure. Alert fatigue, growing compliance obligations, and an ever-expanding attack surface have created an environment where traditional secu ...
The Yellow Highlighter Rule
I recently joined Tshidi Madai on 702 during Clement Manyatela’s World of Work segment to discuss “perfectionism in the workplace” and it proved to be a real conversation-starter. I refer to myself as a recovering perfectionist because for lot of my caree ...
Finance: Streamlining Financial Operations: Dynamics 365 for Better Compliance and Risk Management
Transforming compliance and risk management for financial operations No time to read? Snack on these: Financial services firms face increasingly complex compliance and risk management challenges across multiple jurisdictions Microsoft Dyn ...
Empowering the future of learning: Building platforms for education growth and engagement
No time to read? Snack on these: Education institutions face challenges across admin, disconnected systems and manual processes. Microsoft's Dynamics 365 tracks students from first enquiry to graduation, offering real-time insights into th ...
Digital Transformation: Revisiting Reality
Digital transformation: Resent or reset in 2025? Sugeshni Subroyen, Head of Marketing at Mint Group No time to read? Snack on these: Global digital transformation spending is projected to reach $3.9 trillion in three years. Only 38% of ...
The Imperative of Confidence and Resilience in Leadership Amidst Technological Transformations
Why These Skills Are Crucial in the Age of Rapid Technological Advancements and AI In today's fast-paced business environment, marked by rapid technological advancements and the rise of artificial intelligence (AI), the roles and expectations of leaders ...
Introducing… Microsoft Viva
Henri Fourie, Head of Delivery at Mint Group says “The Viva Employee Experience platform from Microsoft really assists organizations connect with employees, at all levels, across any device and wherever they may be, ensuring that their daily activities ar ...
Creating a robust cybersecurity posture
Mohamed Osman, Head of Managed Services at Mint Group No time to read? Snack on these: Cyberattacks using stolen credentials up 71%, with 600+ million daily attacks Traditional security isn't enough - organizations need proactive defe ...