African american scientist using cognitive computing simulating human brain thought processes in computerized model. AI machine visualization showing deep learning algorithms using pattern recognition

Humans are the Loop

As with everything in life, trends come and go, hypes peak and dip, and The Next Big Thing fades into distant memory when the new Next Big Thing arrives. Along with death, taxes, and change, the only other certainty in life is that human connection is nec ...

Laptop computer with marketing graphs on screen standing on table in startup office while diverse team sharing papers with company turnover on it. Multiethnic businesspeople analyzing strategy

Is your CRM modern enough for 2026?

Your customer relationship management (CRM) platform can act as a growth engine if you treat it as an intelligent, data-driven customer platform rather than a glorified customer contact database. If your CRM is pointed at clearly defined commercial outcom ...