Is fragmented data preventing your business from achieving its full potential? According to a Forrester Total Economic Impact study done in 2024, Microsoft Fabric – a smart analytics solution designed to help companies get the most from their da ...
Salesforce to Microsoft D365 Customer Engagement: The ultimate migration FAQ (Part 02)
You’re migrating to Microsoft from Salesforce and you have questions. This is where they are answered. In Part 1, we looked at the planning parts of the process and some of the key questions companies need to address before they make the move, and in this ...
Advanced decision-making: Intelligent data at the edge
A study on the real-world effectiveness of data-driven decision-making discovered that it could increase decision outcomes by as much as 46.15%. A McKinsey report found it could increase an organisation’s EBITDA by as much as 25%. Gartner recently outlin ...
Salesforce to Microsoft Dynamics Customer Engagement: The ultimate migration FAQ (Part 01)
Choosing a customer relationship management (CRM) platform that’s fit for purpose and seamless, along with all the other business terminology used to define longevity and success, can be challenging. What is the strategic advantage? What architecture does ...
The value of ethical AI
There is one topic that has dominated conversations for the past two years – how can the organisation fully realise the potential of artificial intelligence (AI). The technology moved rapidly into mainstream in 2023 and remains one of the most pivotal inv ...
The future of work
HR practitioners around the globe are wrestling with the ethical consequences of AI and the future of work as we currently know it. As more and more employees are voicing their concerns about job security, organisations are no longer rolling out the stand ...
Introducing… Microsoft Power Platform
Microsoft Power Platform currently has around 48 million active users every month. Incorporating a variety of low-code tools designed to help companies (and their employees) build smart solutions and explore new ways of working, Power Platform has an imp ...
Introducing… Azure with AI
Microsoft’s artificial intelligence (AI) investment is everywhere – companies have been using the Copilot tool to craft exceptional emails, build customer journeys, collaborate more effectively and dig deep within their CRM platforms ,"469777803" ...
Cybersecurity outlook: Planning for protection
Protecting against cyber-threats has never been more important. In September, according to Hacker News, the US government dismantled the Raptor Train botnet that managed to capture more than 200,000 devices; there was a rise in phishing lures using potent ...
Introducing… Microsoft Copilot
Unlocking a new era of modern work productivity Microsoft Copilot was first introduced as a chatbot in Bing, the software giant’s browser. Bing Chat and Bing Chat Enterprise, both powered by artificial intelligence (AI) were not the only featu ...