Financial Services Archives

Business Financial Planning Financial Analysis for Corporate Growth

Creating customer equity within the financial services industry

Customers want rapid, full services within seamless digital experiences and they’re turning to financial services institutions (FSIs) that meet these needs. Companies within this sector need to prioritise optimisation and innovation so they are leading th ...

Putting Customers First: The CX Evolution in Banking

It is now time to unleash the power of AI on customer data analytics to segment customers individually, objectively, and quantitatively on CLV to maximize profit.

Modernisation and Re-imagination Remain Key Priorities for Financial Services Organisations

Unprecedented – this is how KPMG defines the current market dynamics while underlining the importance of modernisation and value-added services for the financial sector. It is a sentiment shared by a recent analysis in The Banker of how important payment ...

3 Mistakes That Make Thriving CIO’s Tank

The Accenture 2015 US Innovation Survey reported that 84% of executives considered their future success to be extremely dependent on innovation, with McKinsey adding that 80% of executives view their current business models as at risk of disruption in the near future.

Embracing A CRM Initiative In The BFSI

Customer relationship management (CRM) is one of the most important phrases in the banking industry – or at least it should be. In today’s financial world CRM should be linked with the following mission: “Gain a competitive advantage by identifying, attracting, and retaining profitable clients.”