Microsoft Archives - Mint Group

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Taking AI into the business with Azure

Artificial intelligence (AI) provides organisations with immense potential – providing companies with a stream of benefits that include automation, insights, analytics, reduced reliance on manual processes and improved decision-making. This makes AI a muc ...

Putting Customers First: The CX Evolution in Banking

It is now time to unleash the power of AI on customer data analytics to segment customers individually, objectively, and quantitatively on CLV to maximize profit.

Modernisation and Re-imagination Remain Key Priorities for Financial Services Organisations

Unprecedented – this is how KPMG defines the current market dynamics while underlining the importance of modernisation and value-added services for the financial sector. It is a sentiment shared by a recent analysis in The Banker of how important payment ...

Optimising Microsoft Dynamics 365 Licensing

Microsoft Dynamics 365 licensing can be challenging to navigate. It can sprawl, it can add cost to a company if not managed optimally, and it can be an expensive investment if it isn’t customised to suit the business and its unique requirements. ...

In search of Microsoft Copilot: Optimise your AI

Microsoft Copilot has slid seamlessly into multiple platforms and solutions across the Microsoft ecosystem since September 2023. Microsoft explains the technology as a combination of ‘large language models (LLMs) with your organisation’s data’ and it work ...

Microsoft Copilot: Empower your Teams

Microsoft Copilot was launched as the everyday artificial intelligence (AI) companion earlier this year and has been rolled out across platforms and products. Bing, Edge and Microsoft 365 have all received the Copilot upgrade which adds in new features, u ...

Getting Your Support Hands Dirty

Is your support digging deep into your business trenches? Is your support sitting deep within the heart of your business? Is it part of the very fabric of your organisation – relevant, attuned, personalised and accessible? Usually, the answer to these qu ...

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Quack: it’s time to turn support from ugly duckling into a service-driven swan

Support is often the IT ugly duckling. Traditionally, it has been reactive and shaped by complicated service level agreements (SLAs) that are fuzzy around the edges with limited visibility and transparency. As a result it’s a grudge purchase – here’s my m ...

Create. Collaborate. Control: The Microsoft 365 Ecosystem In-depth – Part 02

Get the benefit of the new apps and capabilities embedded within the Microsoft 365 Ecosystem driven by AI technology.

The Seismic Evolution of Microsoft 365 – Part 01

Mint has worked with Microsoft and within the M365 ecosystem from the start, and we can help you to leverage its ubiquity to create a platform that works for you.