In the realm of project management, resilience stands out as a critical asset for navigating uncertainty and achieving success. Project managers who cultivate resilience are better equipped to adapt to change, manage stress effectively, and bounce back fr ...
Is Gen AI Redefining How We Do HR? (Part 1)
It is now time to unleash the power of AI on customer data analytics to segment customers individually, objectively, and quantitatively on CLV to maximize profit.
Maximize Bank Profit by Using AI to Segment Customers on Lifetime Value
It is now time to unleash the power of AI on customer data analytics to segment customers individually, objectively, and quantitatively on CLV to maximize profit.
5 Technology Trends You Can’t Ignore in 2024
Recent technological developments are forcing businesses to move at a frenetic pace just to keep up. With emerging tech like artificial intelligence (AI), machine learning (ML), and automation being on everyone’s lips, there is no lack of revolution and e ...
In search of Microsoft Copilot: Optimise your AI
Microsoft Copilot has slid seamlessly into multiple platforms and solutions across the Microsoft ecosystem since September 2023. Microsoft explains the technology as a combination of ‘large language models (LLMs) with your organisation’s data’ and it work ...
Microsoft Copilot: Empower your Teams
Microsoft Copilot was launched as the everyday artificial intelligence (AI) companion earlier this year and has been rolled out across platforms and products. Bing, Edge and Microsoft 365 have all received the Copilot upgrade which adds in new features, u ...
Getting Your Support Hands Dirty
Is your support digging deep into your business trenches? Is your support sitting deep within the heart of your business? Is it part of the very fabric of your organisation – relevant, attuned, personalised and accessible? Usually, the answer to these qu ...
Quack: it’s time to turn support from ugly duckling into a service-driven swan
Support is often the IT ugly duckling. Traditionally, it has been reactive and shaped by complicated service level agreements (SLAs) that are fuzzy around the edges with limited visibility and transparency. As a result it’s a grudge purchase – here’s my m ...
Is Content Management Even a Thing? – Part 3
A Content Management STRATEGY looks at the organization’s business goals, operational requirements and compliance requirements.
The Seismic Evolution of Microsoft 365 – Part 01
Mint has worked with Microsoft and within the M365 ecosystem from the start, and we can help you to leverage its ubiquity to create a platform that works for you.