The Essentials of a Dynamics 365 Support Framework

Essential EnhanceMint is a holistic support system that aligns with your strategy and evolves to meet your needs.

 

Essential EnhanceMint offers you:

  • Access to log incidents via email through the EnhanceMint ticketing system
  • Communications on updates to the Application as supplied by Microsoft
  • Creation or modification of Workflows
  • Monthly System Health Check and Environmental Monitoring
  • User Access and Security
  • Billing & Subscription Support
  • Critical situation support
  • Support and analysis Review
  • Unlimited logging of technical break-fix incidents
  • Escalation to the relevant third-party software vendor for any required fixes to standard code
  • Monthly Service Review

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