Essential EnhanceMint is a holistic support system that aligns with your strategy and evolves to meet your needs.
Essential EnhanceMint offers you:
- Access to log incidents via email through the EnhanceMint ticketing system
- Communications on updates to the Application as supplied by Microsoft
- Creation or modification of Workflows
- Monthly System Health Check and Environmental Monitoring
- User Access and Security
- Billing & Subscription Support
- Critical situation support
- Support and analysis Review
- Unlimited logging of technical break-fix incidents
- Escalation to the relevant third-party software vendor for any required fixes to standard code
- Monthly Service Review