Artificial intelligence (AI) has become an invaluable business tool already, according to the Microsoft 2024 Work Trend Index Annual Report, in use buy 75% of knowledge workers, saving them time and improving their enjoyment of work alongside their creati ...
Using Microsoft’s AI and machine learning features such as Azure Cognitive Services, within a Cloud CRM system, enables smart automation of sales, marketing, and customer service activities like lead scoring, sentiment analysis, and chatbots which can hel ...
During the last year, Mint has drawn on Microsoft’s prestigious FastTrack programme to provide future-focused businesses with efficient, timely, and effective customer success services on Dynamics 365 projects. But what is FastTrack and what difference co ...
Microsoft Dynamics 365 licensing can be challenging to navigate. It can sprawl, it can add cost to a company if not managed optimally, and it can be an expensive investment if it isn’t customised to suit the business and its unique requirements. ...
Support is often the IT ugly duckling. Traditionally, it has been reactive and shaped by complicated service level agreements (SLAs) that are fuzzy around the edges with limited visibility and transparency. As a result it’s a grudge purchase – here’s my m ...
Only 39% of all projects are delivered on time, on budget and with the required features and functions.
As a CMO you are under pressure to prove performance against budgets and to do so in ways that are measurable, relevant, and tangible. Find out more
Marketing automation software enables marketers to design consistent, personalized cross-channel journeys that deliver a linked, consistent consumer experience.
We can get lost in nice to have’s and that makes the system complex and not very user-friendly. Look at what improves efficiency.
Built on the foundations of the SEER 365 GYDE365 survey tool, these two tools are entirely dedicated to changing the Microsoft Dynamics 365 implementation model so it delivers greater success and better value for money.
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