Is your support digging deep into your business trenches? Is your support sitting deep within the heart of your business? Is it part of the very fabric of your organisation – relevant, attuned, personalised and accessible? Usually, the answer to these qu ...
Quack: it’s time to turn support from ugly duckling into a service-driven swan
Support is often the IT ugly duckling. Traditionally, it has been reactive and shaped by complicated service level agreements (SLAs) that are fuzzy around the edges with limited visibility and transparency. As a result it’s a grudge purchase – here’s my m ...
Is Content Management Even a Thing? – Part 3
A Content Management STRATEGY looks at the organization’s business goals, operational requirements and compliance requirements.
The Seismic Evolution of Microsoft 365 – Part 01
Mint has worked with Microsoft and within the M365 ecosystem from the start, and we can help you to leverage its ubiquity to create a platform that works for you.
5 Identification Verification Methods that Could Save Your Business
Customer interactions, onboarding, identity verification, and data extraction are just a few of the mundane tasks that can be automated using the Vision AI Suite.
The Remarkable Value Delivered by Microsoft Viva – Part 01
Microsoft Viva experience to create an integrated employee environment that allows people to learn, grow and thrive.
Project Risk Management – Dealing with the Elephant in the Room
Whether you are risk-averse by nature or not, project leaders must pay close and active attention to risks on projects.
5 Ways Tech is Boosting the Employee Experience
The growing disconnect between leaders and their people, Microsoft has expanded its employee experience platform, Microsoft Viva, to connect employees to company culture, business goals, and one another. Viva contains several modules that support connection, insight, purpose, and growth, empowering people and teams to be their best.
How Tech is Digitally Transforming the Legal Sector – Part 2
Technology has enabled the legal professional to be more responsive and therefore helps to make the legal sector more accessible to the client.
Do You Know How to De-risk Your ERP Implementation?
Have the power to minimize the risks of your ERP implementation and gain all the benefits that the system promised. Start now